Station Maintenance, Incident Ticketing & Compliance
Automating incident resolution, scheduling mandatory preventive inspections, and maintaining flawless compliance logs for Ministry of Energy audits.
Fragmented maintenance managed over phone calls leads to protracted pump downtime, missed fire extinguisher inspections, untracked contractor costs, and severe regulatory fines during official audits.
PetroLink provides a dedicated incident management platform connecting station managers, field contractors, and central operations, complete with photo validation, SLA tracking, and audit-ready archives.
Verified Capabilities & Operational Features
Mobile incident ticket creation with photo/video upload and GPS location capture
Automated dispatching to qualified maintenance contractors based on specialization and urgency
Scheduled preventive maintenance routines for dispensers, ATG probes, fire suppression, and signage
Real-time SLA tracking: monitoring Mean Time to Repair (MTTR) and technician response times
Digital compliance archive readily exportable for Ministry of Energy and Municipal inspections
Spare parts inventory management tracking component usage and maintenance cost per station
Software Interfaces & Applications
This reserved container is configured to display authentic screenshots of PetroLink control dashboards, shift logs, and POS mobile applications upon availability.
Technical Forecourt Schematic — Authentic software screens will be updated upon client provision.
Operational Workflow
Incident Logging
Station supervisor snaps photo of fault on mobile app and submits ticket with severity level.
Automated Dispatch
System routes ticket to designated certified contractor with SLA countdown.
Field Repair & Sign-off
Technician performs repair, logs replacement parts, and acquires digital supervisor sign-off.
Audit Logging
Ticket is closed, cost allocated to station cost center, and compliance log updated.
Supported Integrations & Protocols
Ready to Transform Your Station Operations?
Our engineering team is prepared to conduct a site assessment and architect a tailored deployment roadmap for your network.